Travel is a transformative and enriching experience that allows individuals to explore new destinations, cultures, and landscapes
Origins (pre-2007) : BA's operations at London City were originally run under the British Airways mainline flag, with Avro RJ100s.
Creation of CityFlyer (2007) : In March 2007, BA established CityFlyer as a separate entity to streamline regional operations, reduce costs, and adapt services to the premium city-center market.
Fleet renewal (2014-2018) : Embraer E-190s (later E-175s) were phased in to replace older Avro RJs, resulting in decreased operating costs and increased passenger comfort.
Recent years : Continued network expansion, the addition of summer European leisure destinations, and the introduction of new E-2-Jets to optimise capacity.
CityFlyer Express was an independent regional airline that flew mostly from London Gatwick Airport.
It had a great reputation for corporate travel and flew a fleet of Fokker 100 aeroplanes.
British Airways acquired CityFlyer Express in 1999 to boost its short-haul operations and Gatwick presence.
By 2002, CityFlyer Express had been completely merged into the mainline British Airways brand, although its operational legacy influenced subsequent regional efforts.
The airline's success with Fokker aircraft highlighted the benefits of flying efficient regional jets on high-frequency routes.
Club Europa (Business Class): Priority check-in and fast-track security, Complimentary champagne, a full three-course dinner, or a hot light supper (based on flight duration), Select sections include premium amenity packs.
Euro Traveller (economy) : Complimentary water or juice, purchase aboard café service that includes sandwiches, snacks, and tea/coffee, Meals can be pre-ordered on specific routes.
Wi-Fi is available for purchase aboard E-190s, including streaming and messaging packages.
Flights earn Avios and Tier Points, which count towards BA Executive Club status.
London City Arrivals and Departures : Dedicated BA. CityFlyer check-in desks, Club Europe passengers have access to the Galleries Club lounge; in Euro Traveller, there is a cash bar and light refreshments.
Club Europe customers get access to oneworld partner lounges in key European airports.
Part of the oneworld alliance, with connections to long-haul flights from Heathrow and Gatwick, Codeshare with oneworld airlines (e.g., American Airlines, Iberia) on select European routes.
Small-jet reliability and precise slot synchronisation in London City contribute to a high timeliness record. A strong safety culture matched with BA Group standards, with frequent audit oversight from the UK Civil Aviation Authority.
Fleet modernisation : Embraer jets use up to 25% less fuel than previous-generation RJ aircraft.
Carbon Offset : BA's "Carbon Footprint" offset plan is available for booking.
Operational Efficiency : Continuous descent approaches to London City to reduce noise and pollution.
Flexible fares that allow for modifications and reimbursements (particularly in Club Europe).
Web and App : Full booking through ba.com or the BA mobile app, including seat maps, upgrades, and ancillary purchase possibilities.
Business Plus : Purchase a ticket in advance to earn more Tier Points and pay less for changes.
Possible launch of the Embraer E-2 series for increased efficiency. Expanding the leisure network during busy seasons. Additional improvements to in-flight connection and passenger personalisation.